At AMT Auto, delivering unparalleled customer service is at the heart of everything we do. We are proud to have received multiple awards for our commitment to excellence, ensuring our customers receive the best experience possible with every interaction.
Auto Trader Awards
We have been highly rated for our Customer Service from Auto Trader for the last 5 years running. Highly Rated retailers are those who have delivered the best customer service on the Auto Trader platform through reviews. Companies awarded this Highly Rated logo have established a strong brand reputation based on trust and transparency with their customers.
The selection of Auto Trader’s Highly Rated retailers is based on the reviews and feedback provided by real-life customers over the past year. These retailers must meet the following criteria to achieve the Highly Rated award, which includes:
- Maintaining an average review rating of at least four stars on Auto Trader’s marketplace.
- Generating a certain number of high-quality reviews.
- Regularly engaging with customer reviews by responding to them and contributing to Auto Trader’s thriving community.
Feefo Awards
We have also been awarded the Feefo Platinum Trusted Service Award for both 2022 and 2023 after being awarded Gold in 2021. These awards shine a light on businesses that demonstrate outstanding service to their customers. Winners are decided based on the ratings they receive from their customers.
AMT are passionate about providing vehicle solutions for all, whatever your financial status as an individual or business. No other business will work harder to deliver the vehicles and mobility you need. Our continued dedication to leading the evolution of the automotive retail industry, and delivering exemplary customer experience, has resulted in the award of a number of prestigious accolades across the business and we strive to continue to be awarded with these.